I've checked the python version in our system, we have py2.7 and py3.5, 
when I type "python" command in the console, its py2.7, and where I find 
the "ReviewBoard-2.5.9-py2.7.egg" file is also in the py2.7's dist-packages 
directory.

So I'm wondering its not a python's version mismatch error. Am I do it 
right?

Regards,
Bill.

在 2017年2月28日星期二 UTC+8下午7:58:18,Christian Hammond写道:
>
> When I've seen this before, it was due to Apache running a different 
> version of Python than what was used to upgrade Review Board. For instance, 
> mod_wsgi might be using Python 2.6 while easy_install used Python 2.7, or 
> vice-versa. In this case, the wrong Review Board package is being used.
>
> The Python version issue can happen if you've done a big system upgrade or 
> transferred between systems. I'd check for that and make sure your system 
> is consistent with the versions of Python being used in the command line 
> and on Apache.
>
> Christian
>
>
> On Tue, Feb 28, 2017 at 02:50 Bill Hoo <bil...@126.com <javascript:>> 
> wrote:
>
>> Here's the command we ran:
>>
>> sudo rb-site upgrade /var/www/crisisgo_reviewboard
>>
>> And the corresponding output:
>>
>>
>> Rebuilding directory structure
>>> Upgrading site settings_local.py
>>> Updating database. This may take a while.
>>>
>>> The log output below, including warnings and errors,
>>> can be ignored unless upgrade fails.
>>>
>>> ------------------ <begin log output> ------------------
>>> Creating tables ...
>>> Installing custom SQL ...
>>> Installing indexes ...
>>> Installed 0 object(s) from 0 fixture(s)
>>> No evolution required.
>>> ------------------- <end log output> -------------------
>>>
>>> Resetting in-database caches.
>>>
>>> Upgrade complete!
>>>
>>
>>
>>
>>
>> After the upgrade, we've checked the version of rb-site by typing 
>> "rb-site --v" and its already 2.5.9.
>> But the web page keeps asking me to upgrade the site:
>>
>>
>> The version of Review Board running does not match the version the site 
>>> was last upgraded to. You are running *2.5.7* and the site was last 
>>> upgraded to *2.5.9*. 
>>>
>>> Please upgrade your site to fix this by running: 
>>>
>>>     $ rb-site upgrade /var/www/crisisgo_reviewboard
>>>
>>>
>> It seems the ReviewBoard itself are not upgrade correctly not the site.
>>
>> Thanks,
>> Bill.
>>
>>
>>
>> 在 2017年2月28日星期二 UTC+8下午6:19:09,Christian Hammond写道:
>>>
>>> Can you show me the exact rb-site command you ran and the exact output?
>>>
>>> Thanks,
>>>
>>> Christian
>>>
>>>
>>> On Mon, Feb 27, 2017 at 22:18 Bill Hoo <bil...@126.com> wrote:
>>>
>>>> Hi Christian,
>>>>
>>>> We upgrade RB from 2.5.7 to 2.5.9, after we run:
>>>>
>>>> sudo easy_install -U ReviewBoard
>>>>
>>>> we get the following output:
>>>>
>>>>
>>>> Searching for ReviewBoard
>>>>> Reading https://pypi.python.org/simple/ReviewBoard/
>>>>> Downloading 
>>>>> https://pypi.python.org/packages/5a/62/fb2d4f199581aa33c1734595c0a85183b858034a22f8f1e2ff2a945617e5/ReviewBoard-2.5.9-py2.7.egg#md5=33efb523ebd43b35e178e141f713f362
>>>>> Best match: ReviewBoard 2.5.9
>>>>> Processing ReviewBoard-2.5.9-py2.7.egg
>>>>> removing 
>>>>> '/usr/local/lib/python2.7/dist-packages/ReviewBoard-2.5.9-py2.7.egg' (and 
>>>>> everything under it)
>>>>> creating 
>>>>> /usr/local/lib/python2.7/dist-packages/ReviewBoard-2.5.9-py2.7.egg
>>>>> Extracting ReviewBoard-2.5.9-py2.7.egg to 
>>>>> /usr/local/lib/python2.7/dist-packages
>>>>> ReviewBoard 2.5.9 is already the active version in easy-install.pth
>>>>> Installing rbext script to /usr/local/bin
>>>>> Installing rbssh script to /usr/local/bin
>>>>> Installing rb-site script to /usr/local/bin
>>>>>
>>>>> Installed 
>>>>> /usr/local/lib/python2.7/dist-packages/ReviewBoard-2.5.9-py2.7.egg
>>>>> Processing dependencies for ReviewBoard
>>>>> Finished processing dependencies for ReviewBoard
>>>>>
>>>>>
>>>>  it seems successful right? And then we run:
>>>>
>>>> rb-site upgrade /path/to/site
>>>>
>>>>
>>>> After a while it says upgrade complete!
>>>> Things are looking good. After these 2 steps, we restart Apache2 and 
>>>> memcache.
>>>>
>>>> But finally when we visit our RB site, we get that error.
>>>>
>>>> Regards,
>>>> Bill.
>>>>
>>>> 在 2017年2月28日星期二 UTC+8下午1:19:44,Christian Hammond写道:
>>>>>
>>>>> Hi,
>>>>>
>>>>> What happens when you run that command? What do you see?
>>>>>
>>>>> Make sure you restart Apache after running it.
>>>>>
>>>>> Christian
>>>>>
>>>>> On Mon, Feb 27, 2017 at 21:03 Bill Hoo <bil...@126.com> wrote:
>>>>>
>>>> Hi there,
>>>>>>
>>>>>>
>>>>>> We're upgrading RB from 2.5.7 to 2.5.9, but failed, we followed the 
>>>>>> official steps but failed, below are the messages come from our RB web 
>>>>>> site 
>>>>>> after restart apache:
>>>>>>
>>>>>>
>>>>>>
>>>>>>> The version of Review Board running does not match the version the 
>>>>>>> site was last upgraded to. You are running *2.5.7* and the site was 
>>>>>>> last upgraded to *2.5.9*. 
>>>>>>>
>>>>>>> Please upgrade your site to fix this by running: 
>>>>>>>
>>>>>>>     $ rb-site upgrade /var/www/crisisgo_reviewboard
>>>>>>>
>>>>>>>
>>>>>>
>>>>>> What's the problem should it be? How can we fix it?
>>>>>>
>>>>>> Thanks.
>>>>>> Bill.
>>>>>>
>>>>>>
>>>>>>
>>>>>>  
>>>>>>
>>>>>> -- 
>>>>>> Supercharge your Review Board with Power Pack: 
>>>>>> https://www.reviewboard.org/powerpack/
>>>>>> Want us to host Review Board for you? Check out RBCommons: 
>>>>>> https://rbcommons.com/
>>>>>> Happy user? Let us know! https://www.reviewboard.org/users/
>>>>>> --- 
>>>>>> You received this message because you are subscribed to the Google 
>>>>>> Groups "reviewboard" group.
>>>>>>
>>>>> To unsubscribe from this group and stop receiving emails from it, send 
>>>>>> an email to reviewboard...@googlegroups.com.
>>>>>
>>>>>
>>>>>> For more options, visit https://groups.google.com/d/optout.
>>>>>>
>>>>> -- 
>>>>> -- 
>>>>> Christian Hammond
>>>>> President/CEO of Beanbag <https://www.beanbaginc.com/>
>>>>> Makers of Review Board <https://www.reviewboard.org/>
>>>>>
>>>> -- 
>>> -- 
>>> Christian Hammond
>>> President/CEO of Beanbag <https://www.beanbaginc.com/>
>>> Makers of Review Board <https://www.reviewboard.org/>
>>>
>> -- 
>> Supercharge your Review Board with Power Pack: 
>> https://www.reviewboard.org/powerpack/
>> Want us to host Review Board for you? Check out RBCommons: 
>> https://rbcommons.com/
>> Happy user? Let us know! https://www.reviewboard.org/users/
>> --- 
>> You received this message because you are subscribed to the Google Groups 
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>> To unsubscribe from this group and stop receiving emails from it, send an 
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>>
> -- 
> -- 
> Christian Hammond
> President/CEO of Beanbag <https://www.beanbaginc.com/>
> Makers of Review Board <https://www.reviewboard.org/>
>

-- 
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https://www.reviewboard.org/powerpack/
Want us to host Review Board for you? Check out RBCommons: 
https://rbcommons.com/
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