I give a thumbs up to GBIS as well.  I've had DSL service from them for
over 3 years and have had very little downtime.  Plus their service and
support has always been well above the quality of SBC or Charter.

For the causal internet user the "Internet Connection" that SBC and
Charter are selling may be OK, but I wager that most of the people on
this list would not consider themselves casual internet users.  

On a side note, I have heard about some ISP's (Comcast at least, maybe
others) warning users that they've been "abusing" their service by using
too much bandwidth, and then not even being able to give the users a
clear answer as to what is "too much".  Call me crazy, but I've always
been of the mind that if you are paying for a certain amount of bandwith
you ought to be able to use it.  It should be the ISP's responsibility
(and right) to make sure you don't use too much bandwith over what you
are gauranteed, not the customer's to try and limit their usage to what
the ISP conciders "normal".  I haven't heard of anything like that
happening yet with Reno ISPs, but I worry that the Chater fiasco could
be a sign of worse service to come from others.

<insert standard disclaimer here>
Erich

-----Original Message-----
From: Jay MacDonald [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, December 17, 2003 12:42 PM
To: RLUG Mailing List
Subject: Re: [RLUG] OT: Charter

On Wed, 2003-12-17 at 12:31, Tim Hammerquist wrote:
> Mark C. Ballew wrote:
> > Bruce Robertson wrote:
> > > Well, that would be Great Basin Internet, but I'm biased :-)
> > > 
> > > I can certainly promise you that we will never block port 80.
> > 
> > Just out of curiosity, what ports do you block and what do you think

> > about the term "unlimited" use?
> 

I will second everything Tim says on this. I forget who my ISP is
sometimes because I never have a problem with them. Auto billing and
constant uptime. No hassles. Set up was a bit tough due to our alarm
system interfering with the DSL, but a quick call and the service guy
came out, installed filters, etc and I was up and running. Zero problems
since. I often access my systems remotely and always can get to them. No
ports blocked (except by *my* firewall), no problems.

GBIS rocks.

Jay

> Chiming in again, I've never had an issue with blocked ports.
> Granted, I never have any pop or imap ports exposed (ssh tunnel), but 
> 22, 25, 80, and 443 have always been open.  My average bandwidth is 
> only slightly lower than their advertised maximum.
> 
> Their tech support people have always been helpful when I've had (my 
> very few) problems, even after mentioning I run *nix; if they can't 
> help, they usually know a fellow employee who can. (Two of their web 
> servers run Linux and FreeBSD.)
> 
> DHCP auth has worked seamlessly on all 5 of the operating systems I 
> used with it, and let's me leave ppp support entirely out of my 
> kernels if necessary. :)  Even though I only have the dynamic IP 
> service, I've had the same IP, through multi-month uptimes as well as 
> power outages, since I started service almost a year ago.
> 
> People (SBC customers) have told me I'm paying too much for DSL, but 
> the level of service and the simple fact of never needing to talk to 
> the phone company is well worth the extra money.
> YBMV[*].
> 
> Pro bono GBIS advocate,
> Tim Hammerquist
> 
> (Sorry Ryan.  Mark made me do it.)  :)
> 
> [*] Your Bandwidth May Vary.
> 
> _______________________________________________
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> [EMAIL PROTECTED]
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