[Rodopi] Rodopi and ICVerify stopped talking

[Paul Moore]

Yes, and this works just fine. That is why I think it has something to 
do with Rodopi. I'm going to uninsatll and reinstall ICV, but have to 
wait for a downtime period.

Paul

Tom wrote:

Have you tried running ICVerify.exe and processing a card manually 
from the winnt/system32 directory?

At 03:11 PM 1/5/04, you wrote:

Thanks, but I don't think that is the issue in my case. Our bank 
doesn't require such tight security (yet). My problem is that Rodopi 
doesn't seem to be talking to ICV at all. Not that I'm sending bad 
data or not enough data. The modem doesn't even pick up the hook.

I have gone through the ICV setup (same as you discribe below, and 
yes the icvole32.exe does create the ole connection between Rodopi 
and ICV.) and I still can't get the two to talk. Each time I test an 
account Rodopi post the credit it and also shows "Credit card 
transaction failed!" but the the transaction was ever actually done.

Paul

Tom wrote:

Paul,

I just went through something like this last weekend but was forced 
to upgrade from ICVerify 2.26 to 3.10 and change settlement houses 
from paymentech to cardnet.  They said that 2.26 was not compliant 
with new Visa and Mastercard security standards.  Of course I had to 
pay for the upgrade.

The process is like this:

Install software in its default directory (C:\icwin226 in your case).
Run  ICsetup.exe and make sure everything is configured correctly 
for your company.  Run ICVerify.exe and manually process a credit 
card for $1 to make sure it works.

Then copy ICverify.set to ICVE0001.set.  Get a command prompt and 
copy _all_ files from the ICVerify default directory to 
C:/winnt/system32/.

Then run ICVole32.exe from the system32 directory.  Press initialize 
and then exit.  (I think this ties ICVerify to Rodopi and might be 
what you are missing.)

Good luck,

Tom

At 02:23 PM 1/5/04, you wrote:

Hi All,

It seems that Rodopi 5.1sp2 and ICVerify 2.26 quit talking to each 
other. Here is what transpired, we started to get invalid terminal 
id errors. I called our bank and they said that our merchant number 
had changed and I need to put in a new one. Well, in doing that the 
money hungry ICVerify people always wants $100 buck whenever a 
change is made. ICV is closed on Saturday so I couldn't validate.

When I talk to the bank today they said the would set our number 
back to the old one an life will be good again. I have tested 
ICVerify through its window console and it seems to be just fine. 
Now when Rodopi attempts nothing seems to happen. I get no logs in 
ICV and the modem (external and reset a million and one times). I 
attempted to restore the old set files from backup, ICV folks said 
that wouldn't be necessary but I did it any way. Still no luck.

Anyone know what else I can check. Nothing is in the event viewer 
and Rodopi only says "Credit card transaction failed!" during a 
batch, but those that I have attempted to run do not appear in 
FailedCC and I cannot pull them up again on the Batch job. (This is 
really something else that has to be dealt with, just wanted to 
give as much info as possible.)

Thanks,
Paul





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