[Rodopi] Billing Problem

[WebWiz]

Is the account "On Hold" for late payment.  In that case, Rodopi would 
essentially evaluate it, decide not to bill it (assuming you're 
configured to not charge "on hold" accounts), reset the next bill date, 
and move on.  This has freaked me out on occasion until I realized that 
the account was on hold...

Regards,
Eric Longman
Atl-Connect Internet Services
+-------------------------------------------------------+
| Atl-Connect Internet Services   http://www.atlcon.net |
| 3600 Dallas Hwy Ste 230-288              770 590-0888 |
| Marietta, GA 30064-1685            [EMAIL PROTECTED] |
+-------------------------------------------------------+


Darren wrote:
Hello,

We have a few accounts that aren't getting billed.

For example, one account was billed Jan 14th, but Feb 14th was skipped
for some reason? When I look at the plan information it tells me:
Last Billing: 02/14/04
Next Billing: 03/14/04
It is setup to bill monthly and has worked every month prior to Feb.

Anyone know what would cause it to just skip it? Other accounts were
billed just fine.
Thanks,

- Darren



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To Leave the Rodopi mail list send a message to [EMAIL PROTECTED] 
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Please also visit the Rodopi FAQ at http://www.rodopi-faq.com
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