Thanks for your suggestions, Wayne.
>Is it possible that you have already checked out the 4 available >licenses? No. Already checked that. >If you go to the server and run lmtools from the run line, and >then check the status of the license when you cannot get a license, >it will tell you if there are any licenses available to be issued. Yes. All licenses are available. >Also are you pinging the server with the ip address or the >friendly name, could be a dns issue. Have done both. No problems pinging either way. >these types of issues can get lengthy in tracking down. Yes, we've been pursuing this for two months now. >It may be a best resource to open a case with tech support. >If you email this string to [EMAIL PROTECTED] a case will >be created and an engineer will be in touch with you. We've done that, and they've not been able to figure it out. That's why I messaged this newsgroup--hoping there may be someone else out there who has faced this before. >What we typically see in these unpredictable scenarios is >that there is some kind of environment connectivity issue >presenting itself periodically. If you are not the sys admin. >Id might also be a good resource to get them working on this >also. We've both been on it. So far nothing anyone has suggested has worked. Many thanks for your help! It's truly appreciated! But so far, no solution. -Daryl -----Original Message----- From: Denman, Wayne [mailto:[EMAIL PROTECTED]] Sent: Tuesday, October 02, 2001 12:35 AM To: Daryl J. Lucas Subject: RE: (ROSE) Problems getting a floating license Is it possible that you have already checked out the 4 available licenses? If you go to the server and run lmtools from the run line, and then check the status of the license when you cannot get a license, it will tell you if there are any licenses available to be issued. Also are you pinging the server with the ip address or the friendly name, could be a dns issue. these types of issues can get lengthy in tracking down. It may be a best resource to open a case with tech support. If you email this string to [EMAIL PROTECTED] a case will be created and an engineer will be in touch with you. What we typically see in these unpredictable scenarios is that there is some kind of environment connectivity issue presenting it self periodically. If you are not the sys admin. Id might also be a good resource to get them working on this also. Best Regards Wayne E. Denman Rose Technical Support Engineer Rational Software Corp. The E-Development Corporation 1-800-433-5444 Rational Software -----Original Message----- From: Daryl J. Lucas [mailto:[EMAIL PROTECTED]] Sent: Monday, October 01, 2001 3:23 PM To: 'Denman, Wayne'; 'Champness, Chris (TRANS, GEHH)'; '[EMAIL PROTECTED]' Subject: RE: (ROSE) Problems getting a floating license Server: Windows NT 4.0 Client: Windows 2000 -----Original Message----- From: Denman, Wayne [mailto:[EMAIL PROTECTED]] Sent: Friday, September 28, 2001 5:03 PM To: Daryl J. Lucas; 'Champness, Chris (TRANS, GEHH)'; '[EMAIL PROTECTED]' Subject: RE: (ROSE) Problems getting a floating license What is your client/server configuration? Windows? Unix? Best Regards Wayne Denman Rose Technical Support Engineer Rational Software Corporation 1-800-433-5444 Rational Software -----Original Message----- From: Daryl J. Lucas [mailto:[EMAIL PROTECTED]] Sent: Friday, September 28, 2001 2:04 PM To: 'Champness, Chris (TRANS, GEHH)'; '[EMAIL PROTECTED]' Subject: RE: (ROSE) Problems getting a floating license Do you mean lmgrd.exe? -----Original Message----- From: Champness, Chris (TRANS, GEHH) [mailto:[EMAIL PROTECTED]] Sent: Tuesday, September 25, 2001 2:16 PM To: Daryl J. Lucas Subject: RE: (ROSE) Problems getting a floating license Probably depends on your environment. Check that everyone has the flex license manager in their path. > -----Original Message----- > From: Daryl J. Lucas [mailto:[EMAIL PROTECTED]] > Sent: Tuesday, September 25, 2001 3:02 PM > To: [EMAIL PROTECTED] > Subject: RE: (ROSE) Problems getting a floating license > > > > Good question, but not the source of the problem. In our > environment it > would be virtually impossible anyway. > > Another error I've seen recently is this: > > Failed to check out a license key for rose_enterprise_windows: > FLEXlm Error -2, Invalid license file syntax OR no licenses in file > > > As I said, this is an on-again off-again problem, not consistent. > > -Daryl > > -----Original Message----- > From: Richard A. Menard [mailto:[EMAIL PROTECTED]] > Sent: Saturday, September 22, 2001 11:13 AM > To: Daryl J. Lucas; [EMAIL PROTECTED] > Subject: RE: (ROSE) Problems getting a floating license > > > > Silly questions -- do you have more than 4 licenses checked > out when you > get this message? Check Flexlm server using its utility tool to be > sure. The licenses may be held for a period of time after > exiting Rose. > > Richard A. Menard > Rambyte, Ltd. > 508 872 9551 > www.rambyte.com > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]] On Behalf Of Daryl J. Lucas > Sent: Friday, September 21, 2001 5:32 PM > To: [EMAIL PROTECTED] > Subject: (ROSE) Problems getting a floating license > > > I recently installed four floating licenses for Rose 2001. > The good news > is > that I can often launch the software and run it. The bad news is that > sometimes I can't; I get this message instead: > > > Failed to check out a key: > FLEXlm error -15, Cannot connect to license server > > Failed to check out a rose_enterprise_windows license key. > FLEXlm error -15, Cannot connect to license server > > > The error happens only about half the time. I can ping the server fine > and > have run all the diagnostics suggested in Rational's knowledge base > articles. Any ideas? > > � Daryl J. Lucas > Manager, Software Components > Ibbotson Associates > 312-616-7890 > [EMAIL PROTECTED] > > ************************************************************** > ********** > * Rose Forum is a public venue for ideas and discussions. > * For technical support, visit http://www.rational.com/support > * > * Admin.Subscription Requests: [EMAIL PROTECTED] > * Archive of messages: > http://www.rational.com/support/usergroups/rose/rose_forum.jsp > * Other Requests: [EMAIL PROTECTED] > * > * To unsubscribe from the list, please send email > * > * To: [EMAIL PROTECTED] > * Subject:<BLANK> > * Body: unsubscribe rose_forum > * > ************************************************************** > ********** > * > > ************************************************************** > ********** > * Rose Forum is a public venue for ideas and discussions. > * For technical support, visit http://www.rational.com/support > * > * Admin.Subscription Requests: [EMAIL PROTECTED] > * Archive of messages: > http://www.rational.com/support/usergroups/rose/rose_forum.jsp > * Other Requests: [EMAIL PROTECTED] > * > * To unsubscribe from the list, please send email > * > * To: [EMAIL PROTECTED] > * Subject:<BLANK> > * Body: unsubscribe rose_forum > * > ************************************************************** > *********** > ************************************************************** > ********** > * Rose Forum is a public venue for ideas and discussions. > * For technical support, visit http://www.rational.com/support > * > * Admin.Subscription Requests: [EMAIL PROTECTED] > * Archive of messages: > http://www.rational.com/support/usergroups/rose/rose_forum.jsp > * Other Requests: [EMAIL PROTECTED] > * > * To unsubscribe from the list, please send email > * > * To: [EMAIL PROTECTED] > * Subject:<BLANK> > * Body: unsubscribe rose_forum > * > ************************************************************** > *********** > ************************************************************************ * Rose Forum is a public venue for ideas and discussions. * For technical support, visit http://www.rational.com/support * * Admin.Subscription Requests: [EMAIL PROTECTED] * Archive of messages: http://www.rational.com/support/usergroups/rose/rose_forum.jsp * Other Requests: [EMAIL PROTECTED] * * To unsubscribe from the list, please send email * * To: [EMAIL PROTECTED] * Subject:<BLANK> * Body: unsubscribe rose_forum * ************************************************************************* ************************************************************************ * Rose Forum is a public venue for ideas and discussions. * For technical support, visit http://www.rational.com/support * * Admin.Subscription Requests: [EMAIL PROTECTED] * Archive of messages: http://www.rational.com/support/usergroups/rose/rose_forum.jsp * Other Requests: [EMAIL PROTECTED] * * To unsubscribe from the list, please send email * * To: [EMAIL PROTECTED] * Subject:<BLANK> * Body: unsubscribe rose_forum * *************************************************************************
