On Wed, 2006-05-17 at 17:16 -0400, Joe Auty wrote: > Hello, > > I've set my users with global superuser permissions, but for some > reason this wasn't enough to own a ticket. I set them with own > permissions, and now they can be assigned tickets.
I can confirm this also. I have a SuperUser (using RT 3.6) who is unable to take ownership of a ticket. If I assign the OwnTicket right to the user then it works. I just hadn't gotten around to digging deeper for (what I'm assuming is) a bug. -- Joshua Colson <[EMAIL PROTECTED]> _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
