On Wed, 2006-05-17 at 17:16 -0400, Joe Auty wrote:
> Hello,
>
> I've set my users with global superuser permissions, but for some
> reason this wasn't enough to own a ticket. I set them with own
> permissions, and now they can be assigned tickets.
>
> Thinking this bug also applied to stealing a ticket, I set these
> users with take + steal ticket abilities globally, yet they still
> cannot steal. Any theories why this is?
>
> I did search the archive, but came up short in finding an answer...
Here is a patch against 3.6.0pre1 to enable users who have the SuperUser
right to take ownership of a ticket.
Copy html/Elements/SelectOwner to local/html/Elements/SelectOwner and
then patch the local copy with the attached patch.
--
Joshua Colson <[EMAIL PROTECTED]>
--- html/Elements/SelectOwner 2005-04-24 21:17:46.000000000 +0000
+++ local/html/Elements/SelectOwner 2006-05-17 21:33:18.000000000 +0000
@@ -81,7 +81,7 @@
foreach my $object (@objects) {
my $Users = RT::Users->new($session{CurrentUser});
- $Users->WhoHaveRight(Right => 'OwnTicket', Object => $object, IncludeSystemRights => 1, IncludeSuperusers => 0);
+ $Users->WhoHaveRight(Right => 'OwnTicket', Object => $object, IncludeSystemRights => 1, IncludeSuperusers => 1);
while (my $User = $Users->Next()) {
next if ($User->id == $RT::Nobody->id); # skip nobody here, so we can make them first later
$user_uniq_hash{$User->Id()} = $User;
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