Hi, As far as I can understand when a new user sends e-mail to RT for the first time he is created in RT databases, but he cannot logon to RT.
But what should I do if I do not want to create users by e-mail? only registered users should be able to create tickets. If user whose e-mail is not in RT database sends an e-mail to RT I want the e-mail to bounce, without creating the user in RT databases. I do not want the external users to post and create tickets, since this invites spam. Is there a smimple way to block user creation by e-mail? There must be, I am sure. Any hints how to do this? Tomasz Wlodek | tel 631-344-7448 Brookhaven Laboratory, Building 510M | fax 631-344-7616 Upton NY 11973-5000 | _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
