David Langenberg wrote: > Hi All, > > Version: RT 3.6.1 > > I'm having an issue with autoreply. Let's say I have a queue setup > called foo. This queue has a submission address of [EMAIL PROTECTED] > I also have queue foo setup to send an autoreply on create back to the > requester. Everything works fine, mail to [EMAIL PROTECTED] causes > the tickets to be created and autoreplies to be sent, now the problem. > Foo used to be a mailing list with an additional top level alias on it. > So we had [EMAIL PROTECTED] -> [EMAIL PROTECTED] We're now going > to handle all requests to foo via rt, so I've setup [EMAIL PROTECTED] > as the only member of the list [EMAIL PROTECTED] Now, if I send a > message to [EMAIL PROTECTED] or [EMAIL PROTECTED] RT creates a > ticket, correctly recognizes the address I used (this address doesn't > have an RT account associated with it) as the requester, but doesn't > send the autoreply. The logs show the familiar message
Sorry -- forgot the rest of the log message:No recipients found. Not sending. Dave -- *********************************************************** David Langenberg Network Based Services The University of Chicago ***********************************************************
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