Hi All, Version: RT 3.6.1
I'm having an issue with autoreply. Let's say I have a queue setup called foo. This queue has a submission address of [EMAIL PROTECTED] I also have queue foo setup to send an autoreply on create back to the requester. Everything works fine, mail to [EMAIL PROTECTED] causes the tickets to be created and autoreplies to be sent, now the problem. Foo used to be a mailing list with an additional top level alias on it. So we had [EMAIL PROTECTED] -> [EMAIL PROTECTED] We're now going to handle all requests to foo via rt, so I've setup [EMAIL PROTECTED] as the only member of the list [EMAIL PROTECTED] Now, if I send a message to [EMAIL PROTECTED] or [EMAIL PROTECTED] RT creates a ticket, correctly recognizes the address I used (this address doesn't have an RT account associated with it) as the requester, but doesn't send the autoreply. The logs show the familiar message Any ideas? Thank you for your time, Dave -- *********************************************************** David Langenberg Network Based Services The University of Chicago ***********************************************************
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