The addressee in the cc field of the reply form of the ticket is not sent the email message. The postfix service is running. Is there a patch, perl module, or config in RT_SiteConfig.pm that needs to be set or corrected? This has been noticed recently, In the ticket history, correspondence is added with a line: RT-Send-CC: (cc'd address) Also only 1 transaction is listed that 'RT_System - Outgoing email recorded' and no transaction listed for the cc'd addressed email. Kamber Dalal
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