Hi, I really need a solution to this problem ASAP, our complete ticketing has ground to a halt. How can it happen that only a completely new requestor (not known to RT before) receives the initial autoreply and all correspondence via e-mail, but all known requestors don't receive anything *at all*?
Without RT sending responses to requestors, it has no use for our organization at all, I really need this fixed... Thanks, --ck -- http://www.de-punkt.de [ [EMAIL PROTECTED] ] http://www.stormix.de PHP-Anwendungen sind gefährdet! SQL-Injection, XSS, Session-Angriffe, CSRF, Commandshells, Response Splitting,... böhmische Dörfer? Dann gleich "PHP-Sicherheit" direkt beim Verlag vorbestellen! http://www.php-sicherheit.de/ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
