Great, that did the trick. Thanks a million for the code.
-- Best regards, Machiel van Veen On Tuesday 11 September 2007 18:53, Gene LeDuc wrote: > Hi Machiel, > > I do something similar. Since this transaction is On Create, look at the > transaction content instead of the ticket body. > if ($self->TransactionObj->Content( ) =~ /Content I filter on /i ) > > Regards, > Gene > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com