On 9/13/2007 2:25 PM, Phil Lawrence wrote:
I want to use a scrip to change the status of a ticket to "open" if
the current status is "reqappr" and RT receives an email from the
requester.
The Transaction object (I think) has an IsInbound method. Look into
that....
--
Regards,
joe
Joe Casadonte
[EMAIL PROTECTED]
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