On 9/13/2007 2:25 PM, Phil Lawrence wrote:

I want to use a scrip to change the status of a ticket to "open" if
the current status is "reqappr" and RT receives an email from the
requester.

The Transaction object (I think) has an IsInbound method. Look into that....

--
Regards,


joe
Joe Casadonte
[EMAIL PROTECTED]

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