You should be able to set this by changing the $CorrespondenceAddress in the RT_SiteConfig.pm to appropriate email id Eg:- [EMAIL PROTECTED]
Regards Soma Manjulavil, Boncle Inc. Get a free BoncleExpress from http://www.boncle.com The assurance of secure messages and transactions -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tamer Tayea Sent: Friday, September 14, 2007 11:09 AM To: Tamer Tayea; [email protected] Subject: RE: [rt-users] Appearance of RT Return Addresss Hi All, I have been looking on the internet for how to fix the issue below but no luck so far.. Any ideas! Thanks Tamer -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tamer Tayea Sent: Thursday, September 13, 2007 4:29 PM To: [email protected] Subject: RE: [rt-users] Appearance of RT Return Addresss Hi , Here is the issues I am having right now . After creating a ticket , I get the following e-mail: Enoch Root via RT [EMAIL PROTECTED] Thu Sep 13 15:50:50 2007: Request 3 was acted upon. Transaction: Ticket created by root Queue: General Subject: Test Again Owner: Nobody Requestors: [EMAIL PROTECTED] Status: new Ticket <URL: http:// ServerName.domain.com:80/Ticket/Display.html?id=3 - What I need is to configure RT so When I create a ticket it send e-mail as it is from [EMAIL PROTECTED] Where rt.domain.com points to the same server ServerName.domain.com - Then the URL at the end of the ack message should read Ticket <URL: http://rt.domain.com:80/Ticket/Display.html?id=3 How to go about doing that ? Thanks Tamer _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
