Hi ,
Here is the issues I am having right now . After creating a ticket , I
get the following e-mail:
Enoch Root via RT [EMAIL PROTECTED]
Thu Sep 13 15:50:50 2007: Request 3 was acted upon.
Transaction: Ticket created by root
Queue: General
Subject: Test Again
Owner: Nobody
Requestors: [EMAIL PROTECTED]
Status: new
Ticket <URL: http:// ServerName.domain.com:80/Ticket/Display.html?id=3
- What I need is to configure RT so When I create a ticket it send
e-mail as it is from [EMAIL PROTECTED] Where rt.domain.com points to
the same server ServerName.domain.com
- Then the URL at the end of the ack message should read Ticket <URL:
http://rt.domain.com:80/Ticket/Display.html?id=3
How to go about doing that ?
Thanks
Tamer
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com
Commercial support: [EMAIL PROTECTED]
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com