Lamers, Dan wrote:
Hi Boris,

I have just configured this exact scenario.  Take a look at this page

http://wiki.bestpractical.com/view/AutoCreateFromExternalUserInfo

Basically, you can use LDAP in Exchange 5.5 to cross reference between user
id and email address.  When users send an e-mail to RT, LDAP is used to
retrieve the userid from Exchange and therefore prevent the creation of 2
accounts.
Hope this helps!

Dan

Thanks Dan, I'll give it a try.
begin:vcard
fn:Boris Jordanov
n:Jordanov;Boris
org:BRG OOD
adr:;;Pirinski edelvais 10;Sofia;;;Bulgaria
email;internet:[EMAIL PROTECTED]
tel;cell:+359 889 303 372
x-mozilla-html:FALSE
url:www.brg.bg
version:2.1
end:vcard

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