They are treated equally when making ACL and email decisions. ---------------- Now playing: French Connection - Monte Carlo http://foxytunes.com/artist/french+connection/track/monte+carlo
On 12/3/07, slamp slamp <[EMAIL PROTECTED]> wrote: > Is there a way to distinguish if the AdminCc belongs to the ticket > AdminCc or the queue AdminCc? Are they the same? > > We have an AdminCc group for a queue. > > We want to set corresponders as an AdminCc so they get Bcc'd instead of Cc'd. > > If I create a Scrip that says notify AdminCc on correspond, will RT > send to the ticket AdminCc or the queue AdminCc? > > I don't know if I am making any sense but please help me clear this up. > > > currently all corresponders are added as Cc's and they show up in the > customers Cc list which we do not want. How can we avoid this? > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: > > If you sign up for a new RT support contract before December 31, we'll take > up to 20 percent off the price. This sale won't last long, so get in touch > today. > Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. > > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
