On Wed, Dec 12, 2007 at 06:51:22PM -0500, Todd Chapman wrote: > You could modify the database table directly if you don't mind not > having a ticket history entry for it. Table ObjectCustomFieldValues.
Ahhh, that was my first thought, but then I thought better of it as I'm not familiar with the internals of RT. I'm working with a script that Stephen Turner suggested and will post back my results. I may still opt for this last ditch solution if needed so thanks for the table name. Cheers, William -- Knowmad Technologies - Web Site Development & Programming W: http://www.knowmad.com | E: [EMAIL PROTECTED] P: 704.343.9330 | http://www.LinkedIn.com/in/williammckee _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
