Actually, I don't think it is. Right now, it's using 'Techstaff', when
there are about 5 others ahead of that queue ('Bels', 'Faculty Services',
etc).
Tim Gustafson
SOE Webmaster
UC Santa Cruz
[EMAIL PROTECTED]
(831) 459-5354
-----Original Message-----
From: Gene LeDuc [mailto:[EMAIL PROTECTED]
Sent: Monday, April 14, 2008 8:23 AM
To: Tim Gustafson; [email protected]
Subject: Re: [rt-users] Default Queue???
Hi Tim,
I'm pretty sure it's just the first one alphabetically.
At 04:37 PM 4/11/2008, Tim Gustafson wrote:
>Hello everyone!
>
>Please forgive the potentially silly question, but I've Google this and
>haven't been able to come up with anything.
>
>Where the heck do you set the default queue for new tickets when users
click
>the "New ticket in" button at the top of the screen?
--
Gene LeDuc, GSEC
Security Analyst
San Diego State University
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