I have a group `group1' who sometimes drop a ticket from their queue `Queue1' to our queue `Queue2' as part of the requirement. Now is it possible to give that group `group1' read/write access *only* to the ticket(s) they drop on queue `Queue2' and no read or read/write access to other tickets in that queue, `Queue2' ?
Thanks -- Asif Iqbal PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com