>> Description: Queue Notify >> Condition: On queue change >> Action: Notify requesors, CC and AdminCC >> Template: Global template: Transaction >> Stage: TransactionCreate. >> >> I am the requestor and adminCC. >> >> Still does not send the email. I thought that would be enough. > > Are you also changing the queue? By default, RT won't tell you what you > have done. The wiki's down at the moment, but look for NotifyActor in > RT_Config.pm
Cheers I shall have a look. I'm _only_ changing the queue on a pre-existing ticket. -Kristian _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
