Kristian,
If you want the RT user initiating a transaction to be notified, you
have to change the "Set($NotifyActor, 0);" configuration to "1" in your
RT_SiteConfig.pm file. This will turn on the ability to notify the
current user when initiating a transaction. I believe this was in an
earlier email on Saturday from Sharlon Carty.
Kenn
LBNL
On 6/2/2008 11:11 AM, Kristian Davies wrote:
> On Mon, Jun 2, 2008 at 5:11 PM, Gene LeDuc <[EMAIL PROTECTED]> wrote:
>> Hi Kristian,
>>
>> In addition to what Toby mentioned about NotifyActor, you only need to put
>> the scrip in the receiving queue. If a ticket moves from OldQueue to
>> NewQueue, the scrip in NewQueue will fire but the one in OldQueue will not.
>
> Spotted. All sorted now.
>
> Thanks very much all!
>
> -Kristian
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