On Thu, Nov 06, 2008 at 10:24:38AM -0800, Kenneth Crocker wrote: > To List, > > > I have a user that wants to know if I can change RT to allow that last > Queue Selection from the "New Ticket" option (in the upper right hand of > the screen) to STAY as last selected until changed. Her reason is that > just because she is allowed to create tickets in 10 different Queues, > doesn't mean she wants to keep dropping down to the bottom to select the > SAME queue over and over. HHHMM. Did I say that right? Let's try again. > When she has to create many tickets in a row in the same queue, she > would like the last queue selection from the dropdown to remain as the > selection until changed. Is there a way to do that? Anyone?? Thanks in > advance. >
In 3.8.1, the default queue displayed here is configurable site wide and in user preferences, this could help this user maybe. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
