Emmanuel,
That's really good news. I'd rather wait until we upgrade than to mess around in the code. Thanks for the info. Kenn LBNL On 11/7/2008 12:34 AM, Emmanuel Lacour wrote: > On Thu, Nov 06, 2008 at 10:24:38AM -0800, Kenneth Crocker wrote: >> To List, >> >> >> I have a user that wants to know if I can change RT to allow that last >> Queue Selection from the "New Ticket" option (in the upper right hand of >> the screen) to STAY as last selected until changed. Her reason is that >> just because she is allowed to create tickets in 10 different Queues, >> doesn't mean she wants to keep dropping down to the bottom to select the >> SAME queue over and over. HHHMM. Did I say that right? Let's try again. >> When she has to create many tickets in a row in the same queue, she >> would like the last queue selection from the dropdown to remain as the >> selection until changed. Is there a way to do that? Anyone?? Thanks in >> advance. >> > > In 3.8.1, the default queue displayed here is configurable site wide and > in user preferences, this could help this user maybe. > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com