So... After many headaches, we gave up trying to convert the databases over for the ticket information from the old system, and started from scratch.
Now, I happen to prefer PostgreSQL as my database engine due to historical issues I have had with MySQL... However the code appears to have a bug with 3.6.7, in that while everything works, trying to "sort by queue" doesn't. I can sort by everything but the Queue, and this sort of throws things a little as it's something we set previously on a whim and is now something we all seem to rely on... So.... Anyone know what I need to do to get the OrderBy line for anytime someone wants to sort by Queue to use "queue" as the column name, and not "Queue"? Regards, Cassandra Brockett Barracuda Networks Inc. Email: cbrock...@barracuda.com Web: http://www.barracudanetworks.com ---------------------------------- Barracuda Networks makes the best spam firewalls and web filters. www.barracudanetworks.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com