On Fri, 16 Jan 2009 21:12:32 -0500, Joseph Spenner <joseph85...@yahoo.com> wrote:
> > Yes, custom fields. I'm still RT2 old school. Sorry. > I found the permissions section of the custom fields. Why do custom > fields have permissions? > I'll need to figure out how my RT2 keywords (now custom fields) imported > into RT3 and adjust the permissions. > > Thanks for the tip! > > Custom fields are no longer tied directly to single queues (or at least they don't have to be). Fields can be attached to multiple queues or can be defined globally (all queues). So the permissions system has to be separate from queue permissions. Good luck- Steve -- Stephen Turner Senior Programmer/Analyst - SAIS MIT IS&T _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
