Laura,
I'm only on 3.6.4 so my comment may be out of date. I don't think
that's possible in configuration. If a CF is set up to be mandatory,
then whenever it is applied to a queue, those tickets will require an
entry. What you can do is remove the "Mandatory" setting and then write
a scrip for the queues you want it to be mandatory in and do a return 0
when checking it against the desired transactions and it is empty. Hope
this helps.
Kenn
LBNL
On 2/6/2009 12:33 PM, Laura Grella wrote:
> Is there a way to make a custom field mandatory in 3 queues, but not
> mandatory in a 4th queue?
>
> Thanks,
> Laura
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