If i did that, wouldn't that allow the user to view all the tickets in a queue?
On Mon, Feb 23, 2009 at 5:16 PM, Stephen Turner <[email protected]> wrote: > On Mon, 23 Feb 2009 05:36:41 -0500, George Beitis < > [email protected]> wrote: > > Hey everyone, >> my problem has to do with setting permissions. >> >> I have created a queue called IT support, and a group called Company >> Employees. The Employee group has the following rights on the group: >> create >> ticket and show ticket. These don't seem to be enough for a user in the >> group employees to create a ticket as the queue name doesn't come up in >> the >> create queue section of the screen or the quick create widget. Am I doing >> something wrong there? >> >> George >> > > I think you may also need to grant SeeQueue on the queue to the group. > > Steve > > -- > Stephen Turner > Senior Programmer/Analyst - SAIS > MIT IS&T >
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