On Tue, 24 Feb 2009 09:06:45 -0500, George Beitis <george.bei...@googlemail.com> wrote:
> That means that if a ticket they requested is not owned by them they > wouldn't be able to see it right? > That would depend on your other permissions - why not give it a try and see what happens? Good luck, Steve -- Stephen Turner Senior Programmer/Analyst - SAIS MIT IS&T _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com