Steve OBrien wrote: > I have a couple of things my users are asking me to change about the way > RT displays the ticket history. Any help on any of these would be > greatly appreciated. > > > 2.) Top posting - can the most recent actions be on top so you don't > have to scroll all the way down to see the most recent action? > >
I believe if you give users the 'Modify_Self' right, they will then be able to adjust their Preferences, and they can then choose to display the tickets in this manner. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
