http://wiki.bestpractical.com/view/CustomConditionSnippets
On Fri, Apr 17, 2009 at 3:32 AM, Steve OBrien <[email protected]> wrote: > Another "suggestion" from my pilot group is that they would like tickets > to automatically change status from new to open when taken. Any help > accomplishing that would be appreciated. > > TIA, > Steve > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
