Message from the template is generated during Prepare step. On Mon, May 4, 2009 at 8:14 PM, Todd Chapman <[email protected]> wrote: > All, > > I have a scrip that runs first and extracts custom fields on ticket > created. The Autoreply scrip runs second, but if I use > $Ticket->FirstCustomFieldValue('foo') in the Autoreply template I > don't get the value that was extracted in the first scrip. What am I > missing? Do I need to get the first scrip to commit somehow before the > second runs? > > Thanks! > > -Todd > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com >
-- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
