Thanks Ruslan. Is there a reason for that? On Mon, May 4, 2009 at 1:06 PM, Ruslan Zakirov <[email protected]> wrote: > Message from the template is generated during Prepare step. > > On Mon, May 4, 2009 at 8:14 PM, Todd Chapman <[email protected]> wrote: >> All, >> >> I have a scrip that runs first and extracts custom fields on ticket >> created. The Autoreply scrip runs second, but if I use >> $Ticket->FirstCustomFieldValue('foo') in the Autoreply template I >> don't get the value that was extracted in the first scrip. What am I >> missing? Do I need to get the first scrip to commit somehow before the >> second runs? >> >> Thanks! >> >> -Todd >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com >> Commercial support: [email protected] >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com >> > > > > -- > Best regards, Ruslan. > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
