All,
I have a scrip that runs first and extracts custom fields on ticket
created. The Autoreply scrip runs second, but if I use
$Ticket->FirstCustomFieldValue('foo') in the Autoreply template I
don't get the value that was extracted in the first scrip. What am I
missing? Do I need to get the first scrip to commit somehow before the
second runs?
Thanks!
-Todd
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