* Ken Crocker ([email protected]) wrote: > Khusro, > > My mistake. I thought you had said you already had code similar to what > I sent you. What you just sent looks a lot like my code. At this point, > I have no idea why your not getting a comment as ours works quite well. > Unless, of course, we are missing the obvious, which is "Is someone > actually entering a comment when they Resolve the ticket"? Sorry I can't > help.
Many thanks for your help, Ken. I'll keep trying... _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
