I extracted the tarball to /usr/local/rt3/local/plugins/, but the actual directory for the file is /usr/local/rt3/local/plugins/RTx-Tags-0.14/lib/RTx/
Thanks, Kay Ruslan Zakirov wrote: > And where is RTx/Tags.pm located on your file system? > > On Tue, Jul 28, 2009 at 6:33 AM, Kay Wanous<[email protected]> wrote: >> I should have done more looking at my logs and less Google-ing... I had >> this in my Apache log: >> >> [Mon Jul 27 22:27:45 2009] [error] Can't locate RTx/Tags.pm in @INC >> (@INC contains: /usr/local/rt3/bin/../local/lib >> /usr/local/rt3/bin/../lib /etc/perl /usr/local/lib/perl/5.8.8 >> /usr/local/share/perl/5.8.8 /usr/lib/perl5 /usr/share/perl5 >> /usr/lib/perl/5.8 /usr/share/perl/5.8 /usr/local/lib/site_perl . >> /etc/apache2) at /usr/local/rt3/bin/../lib/RT.pm line 624.\nCompilation >> failed in require at (eval 2) line 1.\n >> >> -- Kay >> >> Kay Wanous wrote: >>> Hi all, >>> >>> I'm thrilled with the idea of the RT-Tags plugin but I'm doing something >>> wrong with getting it to work with our setup. Any help would be much >>> appreciated! >>> >>> I've extracted it and added the following lines to the RT_SiteConfig.pm: >>> >>> Set(@Plugins,(qw(RTx::Tags))); >>> Set($HomepageComponents, [qw(QuickCreate Quicksearch MyAdminQueues >>> MySupportQueues MyReminders RefreshHomepage Dashboards TagCloud)]); >>> >>> But the TagCloud still doesn't show up as something users can add in RT >>> at a glance or in the Simple Search. >>> >>> Any ideas? >>> >>> Thanks, >>> Kay >>> >>> >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com >> Commercial support: [email protected] >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com >> > > > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
