Re: [rt-users] How to allow 2 self service users to see each others tickets

Tue, 15 Sep 2009 09:26:56 -0700

We would like to be able to keep track of the tickets by user and by group.

Thanks,
~Jet

Jerrad Pierce wrote: 
On Tue, Sep 15, 2009 at 11:58, Jet Wilda <[email protected]> wrote:
  
That is a shame, it is a nice feature to allow limited outside access.
However with these limitations it may not fit our use case :-(
    

If they're using Self Service, why can't they share a single account?
  



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