On Sun, Oct 11, 2009 at 6:13 PM, Easyrider Inquiry <[email protected]>wrote:
> > What I want is to access RT via http//backup.easyrider.com/helpdesk > > <NameVirtualHost *:80 > <VirtualHost *:80> > ServerName backup.easyrider.com > AddDefaultCharset UTF-8 > AddHandler fastcgi-script .fcgi > Alias /NoAuth/images /opt/rt3/share/html/NoAuth/images > ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/ > </VirtualHost> > Think about it. How does the above configuration tell Apache how to handle a /helpdesk request? You need to change the Alias and ScriptAlias lines to: Alias /helpdesk/NoAuth/images /opt/rt3/share/html/NoAuth/images ScriptAlias /helpdesk /opt/rt3/bin/mason_handler.fcgi/ The RT_SiteConfig.pm should have the following: Set($WebPath , "/helpdesk"); Set($WebBaseURL , "http://backup.easyrider.com<http://backup.easyrider.com/helpdesk> "); Set($WebImagesURL , $WebPath . "/NoAuth/images/"); I'd get rid of all the other Set($Web syntax.... The above should allow you to properly run RT at: http://backup.easyrider.com/helpdesk Depending on your exact Apache config (and mod_perl vs. mod_fastcgi), you may need to put a trailing / at the end of the URL in order for things to properly work: http://backup.easyrider.com/helpdesk/ -- James Moseley
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