James Moseley wrote: > On Sun, Oct 11, 2009 at 6:13 PM, Easyrider Inquiry > <[email protected] <mailto:[email protected]>> wrote: > > > What I want is to access RT via > http//backup.easyrider.com/helpdesk > <http://backup.easyrider.com/helpdesk> > > <NameVirtualHost *:80 > <VirtualHost *:80> > ServerName backup.easyrider.com <http://backup.easyrider.com> > AddDefaultCharset UTF-8 > AddHandler fastcgi-script .fcgi > Alias /NoAuth/images /opt/rt3/share/html/NoAuth/images > ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/ > </VirtualHost> > > > Think about it. How does the above configuration tell Apache how to > handle a /helpdesk request? > > You need to change the Alias and ScriptAlias lines to: > > Alias /helpdesk/NoAuth/images /opt/rt3/share/html/NoAuth/images > ScriptAlias /helpdesk /opt/rt3/bin/mason_handler.fcgi/ > > The RT_SiteConfig.pm should have the following: > > Set($WebPath , "/helpdesk"); > Set($WebBaseURL , "http://backup.easyrider.com > <http://backup.easyrider.com/helpdesk>"); > Set($WebImagesURL , $WebPath . "/NoAuth/images/"); > > I'd get rid of all the other Set($Web syntax.... > > The above should allow you to properly run RT at: > > http://backup.easyrider.com/helpdesk > > Depending on your exact Apache config (and mod_perl vs. mod_fastcgi), > you may need to put a trailing / at the end of the URL in order for > things to properly work: > > > http://backup.easyrider.com/helpdesk/ > > -- > James Moseley Hello James. Thanks VERY much for responding.
Unfortunately, no luck :( Rather than experiment with a million more combinations before replying, I'll just post the current configuration (which I believe are teh settings you advised) and say that I am now getting an internal server error: The server encountered an internal error or misconfiguration and was unable to complete your request. /opt/rt3/etc/RT_SiteConfig.pm: # ---- Latest advice START --------- Set($WebPath , "/helpdesk"); Set($WebBaseURL , "http://backup.easyrider.com";); Set($WebImagesURL , $WebPath . "/NoAuth/images/"); Set($WebPort , 80);# + ($< * 7274) % 32766 + ($< && 1024)); Set($WebURL , $WebBaseURL . $WebPath . "/"); Set($LogoURL , $WebImagesURL . "bplogo.gif"); Set($LogoLinkURL, 'http://security.nocdesigns.com'); Set($LogoAltText, "Easyrider LAN Pro"); Set($WebNoAuthRegex, qr!^(?:/+NoAuth/| /+REST/\d+\.\d+/NoAuth/)!x ); # ---- Latest advice END ----------- /etc/httpd/conf/httpd.conf: # Latest RT config experiment give internal server error # ----- Latest advice START --------- <VirtualHost *:80> ServerName backup.easyrider.com AddDefaultCharset UTF-8 AddHandler fastcgi-script .fcgi Alias /helpdesk/NoAuth/images /opt/rt3/share/html/NoAuth/images ScriptAlias /helpdesk /opt/rt3/bin/mason_handler.fcgi/ </VirtualHost> # ---- Latest advice END -----------
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