We've got a new RT install (RT 3.8.4 running on Solaris 10) that we've started using here at work.
I've read through a bunch of the "slow" RT threads, but haven't seen what we are. In general the performance is very good. Our problem is when a user takes an action that generates an outbound email message. The application just sits there for a LONG time (maybe 60 seconds or so) before the resulting page is displayed and the mail message is delivered. If a user goes into the preferences and turns off the email functionality, the system performance on the same function is perfectly acceptable. Using sendmail from the command line works just fine with no delay so we're at a loss. It looks like RT is timing out waiting for SOMETHING and then sends the message after the timeout. Any help or advice would be greatly appreciated! -- View this message in context: http://old.nabble.com/RT-slowness-but-ONLY-when-sending-email-tp26101511p26101511.html Sent from the Request Tracker - User mailing list archive at Nabble.com. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
