> I guess your best bet would be to change the owner of >the tickets first > before running the shredder tool? > > Andy
Hi Andy Id like to change the histroy in the ticket so user becomes user-old throughout, sadly changing the ticket owner doesnt do this :-[ regards Garry ps I tested this on 3.8.1 (shouldve mentioned in the original email - doh!) _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
