On Tue, 2009-11-17 at 15:05 +0000, G.Booth wrote: > This does everything I want except it still shreds the tickets, whereas I > only wanted to get rid of the original user account and preserver the > tickets with another user. Does anybody know if theres a way to do this > through the shredder tool?
I guess your best bet would be to change the owner of the tickets first before running the shredder tool? Andy
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
