On Tue, 2009-11-17 at 15:50 +0000, G.Booth wrote: > Id like to change the histroy in the ticket so user becomes user-old > throughout, sadly changing the ticket owner doesnt do this :-[ >
Then I suspect shredder is the wrong tool. Have you considered just renaming all the users using the RT API? (ok, I'm making a little bit of an assumption that you can do this, but I'd guess you can). Andy _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
