On Wed, Nov 25, 2009 at 10:18:41AM +0100, Richard Pijnenburg wrote: > Hi Emmanuel, > > That is correct. > The only problem is: > 1. The customer must be able to fill in the customfield with ticket > creation. > 2. The customer may view the value of the customfield when viewing the > ticket. > 3. the customer may _not_ see the link. >
ok, then you have to modify: share/html/Elements/ShowCustomFields look for test on $linked. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
