Hi Emmanuel, It works perfect :-) Thanks a lot.
-- Another quick question. It would be handy for the departments to have different categories in the queues so I can group them in a way. For example with our support department I have 3 queues: Support, Windows, Linux. These 3 can be in a group Support For our administration department I have other queues and those I want under a group Administration. Is there already a modification for this? Met vriendelijke groet / With kind regards, Richard Pijnenburg -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Emmanuel Lacour Sent: Wednesday, November 25, 2009 11:04 AM To: [email protected] Subject: Re: [rt-users] Customfields question On Wed, Nov 25, 2009 at 10:46:18AM +0100, Richard Pijnenburg wrote: > Hi Emmanuel, > > I found that file yeah. > It's only unclear what code I need to make the filter for it. > Unfortunate my coding experience is more in php then perl :-) > try something like this (not tested): diff --git a/share/html/Elements/ShowCustomFields b/share/html/Elements/ShowCustomFields index ddb8b72..ad8869d 100644 --- a/share/html/Elements/ShowCustomFields +++ b/share/html/Elements/ShowCustomFields @@ -83,7 +83,7 @@ $m->callback( my $print_value = sub { my ($cf, $value) = @_; my $linked = $cf->LinkValueTo; - if ( $linked ) { + if ( $linked && $m->request_comp->path !~ m|/SelfService/| ) { $m->out('<a href="'. $value->LinkValueTo .'" target="_new">'); } my $comp = "ShowCustomField". $cf->Type; @@ -98,7 +98,7 @@ my $print_value = sub { } else { $m->out( $m->interp->apply_escapes( $value->Content, 'h' ) ); } - $m->out('</a>') if $linked; + $m->out('</a>') if ( $linked && $m->request_comp->path !~ m|/SelfService/| ); # This section automatically populates a div with the "IncludeContentForValue" for this custom # field if it's been defined _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
