Hi Emmanuel, I found that file yeah. It's only unclear what code I need to make the filter for it. Unfortunate my coding experience is more in php then perl :-)
Met vriendelijke groet / With kind regards, Richard Pijnenburg -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Emmanuel Lacour Sent: Wednesday, November 25, 2009 10:42 AM To: [email protected] Subject: Re: [rt-users] Customfields question On Wed, Nov 25, 2009 at 10:18:41AM +0100, Richard Pijnenburg wrote: > Hi Emmanuel, > > That is correct. > The only problem is: > 1. The customer must be able to fill in the customfield with ticket > creation. > 2. The customer may view the value of the customfield when viewing the > ticket. > 3. the customer may _not_ see the link. > ok, then you have to modify: share/html/Elements/ShowCustomFields look for test on $linked. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
