On Mon, Dec 21, 2009 at 04:59:07PM -0500, Kevin Falcone wrote: > On Mon, Dec 21, 2009 at 03:38:45PM -0600, Kenneth Marshall wrote: > > Does anyone have a recipe to restrict the ticket Owner dropdown > > box to the members in a group? By default, it looks like all > > privileged users are in the dropdown and for the queues in > > question, only members of a particular group can own tickets > > so just seeing the pre-trimmed list would really help. Of > > course, I could be missing an obvious reason why that would > > not work. > > This means you've given Privileged users OwnTicket somewhere (possible > on a disabled queue) > > -kevin
Thank you. I will go a-huntin'. Ken _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
