On Mon, Feb 15, 2010 at 04:30:32PM +0000, Justin Hayes wrote:
> On one of our RT installs it's taking 40secs to render the 'Add Criteria'
> section of the 'New Search' page (or the edit search screen for that matter).
>
> I've narrowed it down to the Owner dropdown. All the time is going to render
> that. Now the users of this RT allow pretty much anyone (staff and customers)
> to be ticket owners, so this list is rather long. However this seems like an
> awfully long time to get a list of owners.
>
> I assume it's doing permissions checks.I tried giving the 'privileged user'
> group 'Own Ticket' permissions to see if that remove the need for all the
> checking and speed things up, but it didn't help.
http://wiki.bestpractical.com/view/FAQ
Q: Why Bulk update and/or search builder pages are slow to load? ===
>
> We're using 3.8.4
>
> Thanks,
>
> Justin
>
> -------------------------------------------------
> Justin Hayes
> Orbis Support Manager
> [email protected]
>
>
>
>
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