Since the parsing for this is via regex, maybe we can adjust the regex used to incorporate spaces in CFs.
Cheers, Ken On Wed, Mar 03, 2010 at 11:39:29AM -0800, Ken Crocker wrote: > To list, > > I've finally got CommandByMail to work with Custom Fields. Apparently, for > any Custom Field to work, it needs to have a one-word name or a hyphenated > name. I didn't read this in any of the READ ME's. So, since 98% of my > Custom Fields have more than one word, like "Migrated Date", I will need to > change it to "Migrated-Date" and change all queries to look for a hypenated > version of what they used to look for. OH Well, at least it now works. > > Thanks anyway. > > Kenn > LBNL > > On 2/23/2010 1:43 PM, Kevin Falcone wrote: >> On Tue, Feb 23, 2010 at 10:59:51AM -0800, Ken Crocker wrote: >> >>> I've installed CommandByMail. The instructions describe the ability to >>> create a ticket WITH CustomField values. However, I'm finding this >>> doesn't seem to be true. Do I also need to install an additional >>> extension for this? >>> >> >> What did you try, how did it fail, etc etc. >> You can certainly set Custom Fields with CommandByMail >> You can also use the ExtractCustomFieldValues extension, depending on >> what you're doing >> >> -kevin >> ------------------------------------------------------------------------ >> >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com >> Commercial support: [email protected] >> >> 2010 RT Training Sessions! >> San Francisco, CA, USA - Feb 22 & 23 >> Dublin, Ireland - Mar 15 & 16 >> Boston, MA, USA - April 5 & 6 >> Washington DC, USA - Oct 25 & 26 >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a >> copy at http://rtbook.bestpractical.com > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [email protected] > > 2010 RT Training Sessions! > San Francisco, CA, USA - Feb 22 & 23 > Dublin, Ireland - Mar 15 & 16 > Boston, MA, USA - April 5 & 6 > Washington DC, USA - Oct 25 & 26 > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [email protected] 2010 RT Training Sessions! San Francisco, CA, USA - Feb 22 & 23 Dublin, Ireland - Mar 15 & 16 Boston, MA, USA - April 5 & 6 Washington DC, USA - Oct 25 & 26 Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
